Terms of service

Welcome to Taloreni. These Terms of Service explain the rules and expectations when you browse our online store, place an order, and use the services we provide through taloreni.shop. They apply to all visitors and customers, regardless of where you live or shop from.

Who We Are

Taloreni is operated by KHIONE TECH LIMITED, registered at 141 Howard Avenue, Bexley, England, DA5 3BA, United Kingdom. We sell products through our online storefront, which is built and hosted on the Shopify platform. Shopify provides the underlying technology that powers our store; it is not the seller of our products and is not responsible for fulfilling your orders.

Agreeing to These Terms

By accessing taloreni.shop or submitting an order, you agree to these Terms of Service and to any other policies referenced within them. If you do not agree, please do not use the site or place an order.

Products and Pricing

We make reasonable efforts to ensure that product titles, descriptions, images, colours, specifications, and prices displayed on our site are accurate. However, slight variations may occur due to screen settings, lighting during photography, or manufacturing tolerances. We do not guarantee that the colour you see on your device exactly matches the physical product.

Prices are shown in the currency displayed at checkout. Applicable taxes, duties, and shipping fees are calculated and presented before you complete your purchase. If we identify a clear pricing or description error on a product page, we may contact you before fulfilling the order to confirm whether you still wish to proceed.

Product availability depends on actual stock levels. Items may sell out or be discontinued without prior notice.

Placing and Fulfilling Orders

When you submit an order, you are making a request to purchase the selected items. We will send you a confirmation that your order has been received. This confirmation indicates that we have logged your request; it does not necessarily constitute acceptance of the order into a binding contract.

We may contact you or cancel an order if payment cannot be authorised, if the delivery address is incomplete or invalid, if the item is unavailable, or if we reasonably suspect fraudulent activity. If we cancel an order after payment has been taken, we will refund you.

Payment

You agree to provide accurate and current payment and billing information when placing an order. By submitting an order, you authorise us to process payment through the methods available at checkout. We do not store full card numbers or security codes on our servers.

Shipping and Delivery

Order processing and delivery are governed by our Shipping and Delivery policy, which outlines shipping destinations, estimated timeframes, and any applicable costs. Estimated delivery times are not guarantees. Once your parcel is dispatched, delivery speed may be affected by the carrier and circumstances beyond our reasonable control.

Returns and Refunds

If you need to return or exchange an item, please refer to our Returns and Refunds policy for the applicable conditions, timeframes, and process. Nothing in these Terms limits any statutory rights you may have under the consumer protection laws of your country of residence.

Using Our Website

You agree not to use taloreni.shop for any unlawful purpose, to interfere with its security or operation, to attempt unauthorised access to systems or data, to scrape or copy protected content for commercial use, or to impersonate another person or entity. We do not restrict your right to leave honest reviews or to raise complaints through appropriate channels.

Intellectual Property

The Taloreni brand name, logos, original text, images, and site design are protected. You may not copy, reproduce, or commercially exploit these materials without our prior written permission. Product listings may include third-party brand names or imagery; we do not claim ownership of those elements.

Third-Party Services and Links

Our site may integrate third-party tools for payments, shipping, analytics, or other functions. These services operate under their own terms and privacy policies. We encourage you to review those terms when applicable. External links to other websites are provided for convenience and do not imply our endorsement or responsibility for their content.

Privacy

Your personal information is handled in accordance with our Privacy Policy, which describes what data we collect, why we collect it, and how you can exercise your rights regarding that data.

Availability of the Website

We aim to keep taloreni.shop available at all times, but the site may be temporarily unavailable due to maintenance, technical issues, or events beyond our reasonable control. We do not guarantee uninterrupted or error-free access.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, policies, or applicable legal requirements. The version published on this page is the one in effect when you place an order. We recommend reviewing this page periodically.